aajili Terms and Conditions – What You Need to Know Before Playing

You must be at least 21 years of age to register and use the aajili platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you are a resident of the Philippines and that all information you provide during registration is accurate and up to date. Each player is permitted to hold only one account — duplicate accounts may be suspended without prior notice. aajili reserves the right to request identity verification documents at any time, including a valid government-issued ID, before processing withdrawals or activating bonuses. Providing false information during registration is a violation of these terms and may result in permanent account closure and forfeiture of any pending balances.

All bonuses and promotional offers available on aajili are subject to specific terms, including wagering requirements that must be met before any bonus-derived winnings can bewithdrawn as real money. Bonus offers are intended for personal use only and may not be transferred, sold, or exchanged between accounts. aajili reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, particularly where abuse or exploitation of bonus terms is detected. Players who attempt to circumvent wagering requirements through low-risk or hedged betting strategies may have their bonuses voided and any associated winnings removed from their account. Full details of each promotion — including minimum deposit amounts, eligible games, time limits, and maximum withdrawal caps — are published on the Promotion page and should be reviewed before claiming any offer.

aajili supports deposits and withdrawals in Philippine pesos (PHP) through GCash, Maya, and InstaPay bank transfers. All deposits are credited to your account balance once the transaction is confirmed by the relevant payment provider, which typically occurs within a few minutes for e-wallet methods. Withdrawal requests are processed subject to identity verification and compliance checks — players who have not completed account verification may experience delays or have their withdrawal requests placed on hold until the required documents are submitted and reviewed. Minimum and maximum transaction limits apply to each payment method and are displayed at the point of transaction within your account. For a full breakdown of how withdrawals work, including processing times and any applicable conditions, please visit the Withdrawal page.

All games available on the aajili platform — including slots and live casino titles — are operated by licensed third-party game providers whose software is independently tested for fairness and randomness. Players are expected to engage with all games in good faith and in accordance with the rules of each individual game as presented within the platform. Any attempt to exploit software bugs, use automated tools or bots, or manipulate game outcomes in any way is strictly prohibited and will result in immediate account suspension and forfeiture of all balances. aajili does not guarantee the continuous availability of any specific game title, as providers may update, remove, or temporarily suspend games at any time. If you believe you have encountered a technical error during gameplay, you should stop playing and contact our support team before continuing, as continued play following a suspected error may affect the outcome of any subsequent investigation.

You are solely responsible for maintaining the confidentiality of your aajili account login credentials, including your username and password. You must not share your account access with any other person, and any activity that occurs under your account will be treated as having been carried out by you. If you suspect that your account has been accessed without your authorisation, you should change your password immediately and notify our support team. aajili will not be held liable for any losses resulting from unauthorised account access where the player has failed to take reasonable steps to protect their login information. We strongly recommend using a unique, strong password for your aajili account and avoiding the use of public or shared devices when logging in.

aajili is committed to promoting responsible gaming and providing tools that help players stay in control of their activity on the platform. Players who feel that their gaming behaviour is becoming problematic are encouraged to make use of the self-exclusion and account limit features available through their account settings. Our Responsible Gaming page provides detailed guidance on recognising the signs of problem gambling and lists the support resources available to players in the Philippines. Players who request self-exclusion will have their account access restricted for the duration of the exclusion period, and any attempt to circumvent this restriction by opening a new account will be treated as a breach of these terms. We take our duty of care to all players seriously and will act on any credible concern raised about a player's wellbeing.

The personal information you provide when registering and using aajili is collected, stored, and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. By creating an account, you consent to the collection and use of your data as described in that policy, including for the purposes of identity verification, fraud prevention, and regulatory compliance. aajili may send you account-related communications by email or SMS, including transaction confirmations, security alerts, and promotional messages where you have opted in to receive them. You may update your communication preferences at any time through your account settings. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.

aajili provides its platform on an "as available" basis and does not guarantee uninterrupted access to any part of the service at all times. We will not be liable for any losses — financial or otherwise — arising from platform downtime, technical errors, or circumstances beyond our reasonable control, including network outages or third-party payment provider delays. These Terms and Conditions may be updated from time to time to reflect changes in our services, applicable regulations, or operational requirements. When material changes are made, we will notify registered players through the contact details on file. Continued use of the platform following the publication of updated terms constitutes acceptance of those changes. If you do not agree with any updated terms, you should stop using the platform and contact our support team to close your account.